Work Process
At AZ Computer Services, we take pride in offering a clear and efficient work process to ensure customer satisfaction at every step. Here’s how we operate
Details
1
Initial Contact:
It all begins when you reach out to us, whether by phone, email, or through our online form. We are here to schedule an appointment for the same day or as soon as possible, and to listen to your needs and answer any questions you may have.
2
Diagnosis:
Once we receive your device, we conduct a thorough diagnosis to identify any issues. This process can be completed the same day or within 48 hours. We will inform you of our findings and provide a clear estimate before proceeding.
3
Approval of Estimate:
Before performing any repairs, we will send you a detailed estimate. We will only begin the work once you give us your approval.
4
Repair:
Our team of highly trained technicians will carry out the necessary repairs, using high-quality parts and ensuring every detail is handled with care. Please note that repairs requiring special orders or parts not in stock may take 3 to 5 business days
5
Testing and Verification:
After completing the repairs, we conduct thorough testing to ensure your device functions correctly and meets our quality standards.
6
Device Return:
Once we are confident everything is in perfect condition, we schedule an appointment to return your device and provide recommendations to maintain its optimal performance.
